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The Ingenico Desk/3500 is a desktop payment terminal designed for reliable and secure payment processing in retail environments. It supports a wide range of payment methods, including magnetic stripe, chip cards (EMV) and contactless payments via NFC, such as Apple Pay or Google Pay. The terminal offers flexible connectivity options via Ethernet, Wi-Fi and dial-up modem, which allows it to be used in a variety of operating conditions. It is equipped with a 2.8-inch color display with a resolution of 320x240 pixels and a backlit keyboard with 20 buttons that facilitate data entry. The integrated thermal printer ensures fast receipt printing at a speed of up to 20 lines per second. The Desk/3500 meets the latest PCI PTS 5.x security standards, ensuring a high level of protection for payment transactions. The terminal runs on the Telium TETRA operating system and is equipped with a Cortex A5 processor along with 128 MB of RAM and 256 MB of Flash memory. It offers USB, RS232 and Ethernet connectors, which supports a wide range of integration options. The overall dimensions of the device are 187 × 82 × 68 mm and the weight is approximately 340 grams. The terminal supports various payment platforms, is compatible with many types of cards and allows for the addition of security features such as a keyboard cover or a Kensington lock for physical security.
Terminal parameters
Operating systemIngenico Tetra
ProcessorCortex A53 quad-core processor
Memory2GB RAM + 16GB (Optional: 3GB+32GB / 4GB+64GB)
Display2.8'' display, backlit, QVGA (320x240 pixels)
Card readersmagstripe: Magnetic stripe reader, Smart card reader, Contactless
Camerais not
Code readerNo
Wi-FiOptional
EthernetYes
BluetoothNo
BatteryNo
SAM cards2x
Keys20 ergonomic keys, raised markings, backlit
Physical keyboard for PINNo
AudioBuzzer
Ports1x USB Host, 1x USB Slave, 1x RS232, power jack
Printer80mm / second | Ø max: 40mm
Can connect a pinpadYes
PCI versionPCI PTS v5
Dimensions187 x 82 x 68 mm
Weight340g
CertificationEMV L1, EMV L2, EMV Contactless L1, Visa payWave, mcctl: MasterCard Contactless, UPI qUICS, Amex ExpressPay, Discover D-PAS, JCB J/Speedy, CE, RoHS
Charging adapter24W
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